Embroidery file digitisation
Please note that embroidery files need to be digitised to a format the embroidery machines support. Each embroidery design requires a separate digitised file. We only charge a one-time fee for each new design. The digitisation of a file/design costs 15€ + VAT.
When creating a new embroidery design for the first time, please select the "Digitise" option. This will only be charged one time - so that we can create a file appropriate for the embroidery machine. All future orders with this design don't require you to select this, as your file has already been digitised.
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In case you forget to select the digitise option with your first embroidery order that includes a new design, you will be contacted by our team and asked to make a separate order with our Digitising Fee for embroidery product. Once this order is paid for, we can continue creating your embroidery file and sending your goods into production.
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